PRIVACY POLICY
This Privacy Policy explains how DualAI ("we," "us," "our") collects, uses, and discloses information about you when you use our website (the "Site") and any DualAI software, applications, and other services offered by DualAI (the "Services").
We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of this policy and, in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you an email notification). We encourage you to review the Privacy Policy whenever you access the Site or use the Services to stay informed about our information practices and the ways you can help protect your privacy.
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, request customer support, or otherwise communicate with us. The types of information we may collect include your name, email address, IP address, and device platform.
We may also collect certain information automatically when you use the Site or Services, such as your IP address and device type. We may use cookies and similar technologies to collect this information.
2. Use of Information
We may use the information we collect for various purposes, including to:
- Provide and operate the Site and Services;
- Communicate with you about the Site and Services;
- Respond to your inquiries, requests, and comments;
- Analyze how the Site and Services are being used;
- Detect, investigate, and prevent fraud and other illegal activities;
- Comply with legal obligations.
3. Sharing of Information
We may share your information as follows:
- With vendors, consultants, and other service providers who need access to such information to carry out work on our behalf;
- In response to a request for information if we believe disclosure is in accordance with any applicable law, regulation, or legal process, or as otherwise required by any applicable law, rule, or regulation;
- If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of DualAI or others;
- With your consent or at your direction.
4. Security
We take reasonable measures to help protect information about you from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction.
5. Children's Privacy
The Site and Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If we learn that we have collected personal information from a child under the age of 13, we will take steps to delete such information as soon as possible.
6. Your Choices
You may update or correct your account information at any time by logging into your account. You may also opt-out of receiving promotional communications from us by following the instructions in those communications. If you opt-out, we may still send you non-promotional communications, such as those about your account or our ongoing business relations.
7. Contact Us
If you have any questions or concerns about our Privacy Policy or practices, please contact us at [email protected]